When I first saw Concrete Minerals colors on etsy, I squee'd like a little girl. The colors look absolutely amazing and you can tell that they really work hard on them and are dedicated to great colors ^.^

I was itching to try some of the colors.

I ordered

Samples in

Storm
Frost
Strobelight
Souldjourner
Black Metal
Seance
and
Ether.

I ordered on 3/29 and it was shipped 2 days later. She also sent
me a convo saying it had been shipped with a tracking number!


Shipping
I can't remember the actual date my order arrived, but I'm pretty sure it wasn't too long, around the 12th.


Product

All my samples were accounted for. Their samples are huge compared to come other comapnies, filling up 1/2-3/4 of a 3 gram jar.
The owner even gave me an extra sample of Temptress, and I am so glad she did! I love the color.

I will be ordering full sizes as soon as my paycheck comes in, and boy am I excited!




Customer Service
Every Time I contacted the owner, Emily, I received a speedy reply within 24 hours. I love customer service she provides and it just makes me happy ^.^

Making the order

I found Detrivore while perusing Etsy a while ago. A good friend
of mine has also mentioned them a little while back saying they had
some deal for all 50 shadows going on. I searched and searched and could not find it.
I ordered from the website as I noticed the etsy shop didn't seem too full.

The website was relatively easy to navigate,not super elaborate, but alas, it lacked
a search bar! As well, the paypal cart is NOT integrated...
what a nightmare! I had almost 11 windows open while I jumped
back and forth deciding what colors I wanted. I could never
tell which cart was current. Needless to say it was super annoying.

I ordered all samples this time, and that is what I will be doing until I find
colors I definitely like.

I ordered samples of the following:

Pathos
Beetle
Roswell
Ancient
Mushroom Blue
Livor Mortis
and
Abnormal

There's not a minimum order for Detrivore and shipping cost me $5 flat.


Shipping

I made my order on 3/30 and it was listed shipped on 4/1. It showed up on April 20th
after I was wondering all this time... It's really annoying!

Product
The colors are very vibrant and colorful. While I like them, please read below about my customer service issue with Detrivore.

Customer Service

Before I had made my original order, I attempted to contact Distorria through etsy.
After a few days of no response, I just made my order on the website anyways.
I saw there was a contact form on her website so I figured I would try to contact her
through there so I sent two seperate messages on different days. This was at the end of March/ early days of April. It's now April 20th and I STILL have NOT gotten any response whatsoever.
I'm just annoyed, because obviously she had to list my package as shipped on paypal and she tweeted after I tried to contact her the first time. It's really annoying when a customer cannot get a hold of the seller.

April 20th the order finally showed up. Needless to say, while the colors are beautiful, I will not
order from Distorra ever again due to the horrible lack of customer service. If I recieve
and apology and possibly an explination, I would consider shopping at Detrivore Cosmetics again.

It's really too bad, I am in love with some of her colors :(